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Terms of Service

Last updated: 29 April 2026

Beta period. Zennic is in active testing with a small group of invited users. The service is provided as-is during this period and features may change without notice. Don't rely on Zennic as the sole record for anything you can't afford to lose — keep your own copies of critical project documents.

1. Agreement

By creating an account, accepting an invitation, or using the Zennic service at zennic.dev ("the Service"), you agree to these Terms. If you don't agree, don't use the Service.

2. The Service

Zennic is a collaborative project-management tool for kitchen designers, contractors and their clients. It lets teams track quotes, milestones, photos, documents and messages in one place.

3. Account & eligibility

  • You must be 18 or older to use Zennic.
  • You're responsible for keeping your password secure and for everything that happens under your account.
  • Notify us at hello@zennic.dev immediately if you think your account has been accessed without your authorisation.

4. Acceptable use

You agree not to:

  • Use the Service for anything illegal or to harass, threaten or deceive others.
  • Upload malware, attempt to compromise the security of the Service, or use automated tools to scrape data beyond your legitimate use.
  • Impersonate someone else or misrepresent your role on a project.
  • Resell or sublicense access to the Service.

We may suspend or terminate accounts that breach these rules, with or without notice depending on severity.

5. Your content

You keep all rights to the project data, photos, documents and messages you upload ("Your Content"). You grant us a limited licence to host, display, transmit and back up Your Content as needed to operate the Service for you and your project collaborators.

You're responsible for ensuring you have the right to upload Your Content, and that doing so doesn't infringe anyone's rights.

6. Our intellectual property

The Zennic name, logo, software and design are ours. These Terms don't grant you any rights to our trademarks or to copy or modify the Service itself.

7. Service availability

We aim to keep the Service running but don't guarantee uninterrupted availability. The Service may be unavailable during scheduled maintenance, deployment, or due to issues with our sub-processors (Supabase, Cloudflare, etc.). We'll do our best to notify users of planned downtime.

8. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied — including warranties of merchantability, fitness for a particular purpose, or non-infringement. We don't warrant that the Service will be error-free, secure, or uninterrupted, or that bugs will be fixed.

Zennic doesn't process payments. Any deposit, instalment, or invoice mentioned within the Service is between you and your designer / contractor / client. We're not a party to those transactions and not responsible for them.

9. Limitation of liability

Nothing in these Terms limits liability that can't be limited under UK law (e.g. for death or personal injury caused by negligence, or fraud).

Subject to that, to the maximum extent permitted by law:

  • We're not liable for indirect or consequential losses, loss of profit, loss of business, loss of opportunity, or loss of data.
  • Our total liability to you for any claim arising from your use of the Service is limited to £100, or the amount you've paid us in the 12 months before the claim — whichever is greater.

10. Termination

  • You can stop using the Service at any time by emailing hello@zennic.dev to delete your account.
  • We can suspend or terminate your account if you breach these Terms or if continuing to provide you the Service becomes unworkable for us.
  • On termination, project data will be deleted within 30 days (see the Privacy Policy for retention details).

11. Changes

We may update these Terms as the Service evolves. For material changes we'll notify active users by email at least 14 days before the change takes effect. Continuing to use the Service after that means you accept the new Terms.

12. Governing law

These Terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

Questions about these Terms: hello@zennic.dev.